Asked for take aways. Even a fellow customer at an adjacent table was shaking his head in disbelief at her rudeness, and he agreed and said as a former manager of Ocean Basket, he could not believe her behaviour. His tone of voice so condescending I felt like I was being scolded my my father at the age of 8‼️ I am so glad we did. Served with chips, rice or salad & a sauce of your choice. Yes, Bertha's Restaurant is taking precautions against COVID-19. Not to mention tiny portions of each. Very disappointing, Mercia. Cafe Pescado Restaurant. There is something for everyone! Coming from high end hospitality myself I found this to be apaulling and completely disrespectful! Enjoy one of our crisp salads, delectable burgers or opt for some fresh seafood with our famous shellfish platter. Find out more about our tour group facilities... Tel: +27 (0)21 786 2138 2332 Meeting St Rd, N Charleston, SC 29405. The food was fantastic. Simon's Town Tourism Simon's Town Hotels ... Bertha's Restaurant. Followed by... You can't eat here you have dogs one being a tiny puppy and small poodle on a leash. Service: excellent and friendly staff Simon's Town. Bertha's Catering is now serving FRIED SHRIMP Fried Shrimp Poboy -$7.99nFried Shrimp Basket -$8.75nFried Shrimp Wrap -$6.25nFried Shrimp Potato -$7.99nFried Shrimp Salad -$8.50 Bertha's Deli Loved the food, the vibe and last but not least, the cocktails. There is something for everyone! Can a vegetarian person get a good meal at this restaurant? 1/2 Kilo Prawns for R139 & Kilo Prawns for R199. How after 6 months of lockdown can YOU BERTHAS chase away clients?????? In this day and age, when the hospitality industry has been so hard hit, you would think customer support would be critical. Which of our R99 specials is your favourite? View Listing. Menu items and prices are subject to change without prior notice. The only thing that I did not enjoy was the tartare sauce. Famous for its quality fish and chips. While I was talking to the manager she basically washed her hands of the matter and walked away from me while I was still talking. Relaxed, warm and informal with a cosmopolitan appeal it is a … 1 Wharf Road Situated:  in central town by the Jubilee and jetty bay Berthas Restaurant. Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. When I questioned what her authority extended to, and said surely it is more in her intrest to have pleased customers than about the additional R12, she simply continued in a patronising way, saying "I have no authority to change it". In this day and age, when the hospitality industry has been so hard hit, you would think customer support would be critical. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Which I guess was a good thing so less food went to waste. Eventually a manager with the most arrogant attitude approached a table in front of us and scolded them for sitting down at a dirty table??? Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. The only thing that I did not enjoy was the tartare sauce. good and the portions were just right. Yes, Bertha's Restaurant offers takeout services. Are you sure you want to delete this answer? You will NEVER Ever see me there again‼️‼️‼️ After lodging a direct complaint via fb messanger the message was read and not responded to. Bertha’s can accommodate various functions from weddings to end of year parties. sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. Week of: April 12, 2021 Price – Daily Plate Lunches – $8.99 Monday Salisbury Steak & Gravy Mashed Potatoes Sweet Peas Biscuits Dessert of the Day Tuesday Chicken & Sausage Pastalaya Green Beans Rolls Dessert of the Day Wednesday Pork Chops with onions Twice Baked Potato Pinto Beans Cornbread Dessert […] Both calamari dishes were inedible. Even though the place was super busy with limited staff due to COVID19 restrictions, the service was very good and food was delivered relatively fast. So we did head off to Harbour View were welcomed with so much friendliness, our puppies given special bowls with water, had an incredible meal and amazing cocktails!!!! Don’t miss out on our Bertha’s Pensioners menu, available from 11am onwards, Monday to Sunday, 365 days a year… Southern, Soul Food $$ (843) 554-6519. Bertha's Restaurant, Simon's Town: See 950 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. There was something about it that I could not put my finger on.More. For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Get quick answers from Bertha's Restaurant staff and past visitors. Bertha's Restaurant Simon's Town, Cape Town. Bertha's Restaurant, Simon's Town: See 949 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. Basically she said you ordered 6 and then 6 so it's 2x R90 and I have no authority to change it. One who will unfortunately NEVER set foot in the restaurant again. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Bertha's Baja Bistro opened in January 2018 under the operation of Chef Jose Flores. Cost ZAR300 for two people (approx.) It was great to be...around, happy, smiling people. Fish & Chips. Very disappointing, Mercia. Everything was...good and the portions were just right. Gluten-Free and Vegetarian options are also available. I will not be back. Expect a warm, romantic ambiance and superb cuisine... With service that is friendly and unobtrusive, Bertha’s staff are trained to serve large groups. 1.41 mi. Had the grilled calamari. One who will unfortunately NEVER set foot in the restaurant again. The whole interaction left a bad taste in my mouth - not that they refused to change the charge so much as the horrendous way she treated me as a customer. Berthas Restaurant. 11:00am-5:00pm. Great views and a wonderful way in which to spend the afternoon. Our Menu. Tue. She is ineffective - particularly if she was telling the truth about not having authority to change it - and worse, extremely rude. Fried looked like they had been...sitting at the bottom of a fryer for a week and the grilled calamari was tasteless. Cookie Policy. Check your food before paying please. And all for a silly R12. When I queried this, the waiter said...it was up to the manager to void/ change this. Prices: reasonable For me it was not about the R12, we all know that that is not a lot of money, but the principle of having served me, a single customer, 12 and then charging 2x 6 was in poor form and extremely disappointing. Is Bertha's Restaurant implementing safety measures as a result of COVID-19? Great views and a wonderful way in which to spend the afternoon. around, happy, smiling people. I went for wine and oysters. Enjoy one of our crisp salads, delectable burgers or opt for some fresh seafood with our famous shellfish platter. Bertha's Restaurant, Simon's Town: See 948 unbiased reviews of Bertha's Restaurant, rated 3.5 of 5 on Tripadvisor and ranked #17 of 36 restaurants in Simon's Town. I feel like she has no pride in her job nor any concerns about hospitality, and perhaps the fact that the restaurant is so established means she rests on their reputation and position in the quay, rather than any good customer service. Bertha's Restaurant is rated accordingly in the following categories by Tripadvisor travelers: Face masks required for staff in public areas, Hand sanitizer available to guests & staff, 1 Wharf Road Quayside Centre,, Simon's Town 7975 South Africa.